business
These are the traits, characteristics, habits and skills needed to survive and thrive in the modern working environment.
In today’s world, soft skills have proven to be a game changer and a must have for those who want to per- form better and bring better results. These soft skills training will teach you how to develop the skills that can make the difference in your career.
01/
COMMUNICATION
- Communication Skills
- Minute Taking
- Conflict Resolution
- Report and Proposal Writing Skills
- Teamwork and Team Building
- Persuasion and Influencing Skills
- Time Management
- Email and Telephone Etiquette
- Dressing for success
- Emotional Intelligence
- Presentation Skills
02/
BUSINESS MANAGEMENT
- Communication Skills
- Minute Taking
- Conflict Resolution
- Report and Proposal Writing Skills
- Teamwork and Team Building Persuasion and Influencing Skills Time Management
- Email and Telephone Etiquette Dressing for success
- Emotional Intelligence Presentation Skills
03/
COMMUNICATION
- Budgeting and Financial Reports
- Performance Management Strategic
- Planning
- Coaching, Mentoring and Stress
- Management
- Business Etiquette
- People Management
04/
BUSINESS MANAGEMENT
- Customer Relations Management
- Customer Service Management Selling Skills
- Complaints Handling
- After Sales Skills Networking Skills