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CPD Courses

CPD Courses

Critical Thinking Skills ( 5.75 CPD Hours)

Business Interruption Insurance (9.5 CPD Hours)

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Business Management

Business Management

Management Development
Executive , Personal Assistant and Leadership Development
Administration Support Skills
Budgeting and Financial Reports
First Line Manager Development
Performance Management and Strategic Planning
Coaching , Mentoring and Delegation Skills
Project Management
Recruitment and Selection
Safety in the Workplace
Stress Management
Business Etiquette

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Customer Services

Customer Services

Customer Relations Management
Customer Service Management
Selling Skills
Negotiation Skills
Complaint Handling
After Sales Skills
Online Marketing Skills
Social Media Skills
Networking Skills

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Bespoke Insurance Workshop

Bespoke Insurance Workshop

Business interruption workshop
Bonds underwriting workshop
Business interruption workshop
Underwriter development Programme
Claims technician development Programme
Claims management and legal aspects of insurance Workshop
Customer service in insurance Workshop

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Information Technology

Information Technology

Microsoft Word Basics
Microsoft Word Intermediate
Microsoft Mail Merge
Microsoft Excel Basics
Microsoft Excel Intermediate
Microsoft Excel Advanced
Microsoft Access
Microsoft PowerPoint presentation skills

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Communication

Communication

Communication Skills
Minute Taking
Conflict resolution
Report and Proposal Writing Skills
Teamwork and Team Building
Persuasion / Influencing Skills
Time Management
Email and Telephone Etiquette
Dressing for success
Emotional Intelligence
Presentation Skills

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Other Courses

Other Courses

Regulatory Exam 1
Regulatory Exam 2
Analytical Thinking
Critical Thinking
Analytical Thinking
Financial Literacy
Problem Solving
Numeracy
Literacy

Contact us for more information

Accreditation

Entwise Training and Consulting is accredited as a Primary Training Provider with INSETA .